1. AGE POLICY
Strictly 18+. No ID, No Tattoo.
Under the Tattooing of Minors Act 1969, it is a criminal offence to tattoo anyone under the age of 18. Valid photographic ID is required.
2. STRUCTURE & SERVICE PROVIDERS
Valhalla Studio is operated by Strannigan Ltd (Company No. SC727583).
Services carried out at Valhalla Studio are supplied as follows:
Tattoo services may be supplied by Strannigan Ltd, where performed directly by the company director; or
By independent tattoo practitioners operating from the studio.
Piercing services are supplied by independent practitioners operating from the studio.
Laser removal services are supplied by independent practitioners operating from the studio.
The practitioner or company performing your treatment is your contracting party and is solely responsible for the service provided.
Strannigan Ltd provides studio facilities and booking administration.
3. BOOKING FEES
A non-refundable 20% booking fee is required to secure all appointments.
The booking fee:
Secures studio time
Covers appointment administration
Is non-refundable
Is non-transferable
Where applicable, the booking fee will be credited against the total agreed price of the service on the day of the appointment.
A minimum of 48 hours’ notice is required to reschedule an appointment.
One reschedule is permitted with sufficient notice.
Failure to provide 48 hours’ notice, or failure to attend, will result in loss of the booking fee.
Future bookings following a missed appointment may require payment in full at the time of booking.
If a voucher is used toward a booking fee and the appointment is missed, the value applied will be forfeited.
4. SERVICE FEES & PAYMENT
Service pricing is determined by the practitioner or company performing the work and may depend on:-Size
-Detail
-Placement
-Time required
-Complexity
Time estimates provided at booking are indicative only.
If a session finishes earlier than expected, the agreed price remains payable.
If additional time is required to complete the work, further sessions may be required at additional cost.
Payment for services is made to the practitioner or company supplying the service unless otherwise stated
5. REFUNDS, DISPUTES & COMPLAINTS
Refunds relating to services are at the discretion of the practitioner or company that supplied the service.
Where a service is supplied by an independent practitioner:
Any complaint, dispute or refund request must be addressed directly to that practitioner.
Strannigan Ltd does not act as guarantor of services supplied by independent practitioners.
Strannigan Ltd is not responsible for service outcomes or refund decisions made by independent practitioners.
Where a service is supplied directly by Strannigan Ltd, complaints should be directed to the company.
6. PROFESSIONAL RESPONSIBILITY
Each practitioner is responsible for:
The procedure performed
Advice given
Aftercare instructions
Touch-up policies
Maintaining appropriate insurance
Compliance with relevant health and safety regulations
Clients must follow aftercare advice carefully.
Failure to follow aftercare guidance may affect healing and eligibility for any touch-up work.
7. PROFESSIONAL DISCRETION
The practitioner may refuse to perform any design, placement or procedure if they believe it:
Will not heal correctly
Will not achieve the desired result
Is medically unsuitable
Is inappropriate or offensive
Professional judgement is final.
8. MEDICAL DISCLOSURE
Clients must disclose any relevant medical conditions, allergies, medications, or health concerns prior to treatment.
Failure to disclose relevant information may result in refusal of service and loss of booking fee.
9. STUDIO CONDUCT
Valhalla Studio reserves the right to refuse service to anyone who:
Is under the influence of drugs or alcohol
Is behaving in a rude, aggressive or inappropriate manner
Fails to comply with studio policies
No hot food or alcohol permitted.
Guests are not permitted unless agreed in advance.
Mobile phones must be kept on silent and calls kept to a minimum.
Headphones must be used for music or videos.
Breaks may be taken during longer sessions as required.
10. VOUCHERS
Vouchers are valid for 6 months from the date of issue.
Vouchers are issued via a third-party payment provider and cannot be redeemed after expiry.
11. LIMITATION OF LIABILITY
Strannigan Ltd provides studio premises and booking administration.
Strannigan Ltd is not liable for services supplied by independent practitioners operating from the studio.
Nothing in these Terms excludes liability where it cannot legally be excluded.
12. ACCEPTANCE OF TERMS
By paying a booking fee and confirming your appointment, you confirm that you:
Understand who your contracting party is
Accept these Studio Terms & Conditions
Agree to follow aftercare and studio policies
Failure to comply may result in termination of the appointment and loss of the booking fee.