PRIVACY POLICY

Strannigan Ltd T/A Valhalla Studio

This Privacy Policy explains how Strannigan Ltd (Company No. SC727583), trading as Valhalla Studio, collects, uses and protects your personal information when you use our website or contact us.

We are the data controller for the purposes of UK data protection law.

Information We Collect

We may collect and process the following information:

• Name
• Email address
• Telephone number
• Postal address (where relevant)
• Booking information
• Purchase history
• Payment information (processed securely via third-party providers)
• IP address and browser/device information
• Website usage data (via analytics tools)

We only collect information that is necessary for providing our services or operating our website.

We do not store full credit or debit card details.

How We Collect Information

Information is collected when you:

• Submit a contact or quote form
• Make a booking
• Make a purchase
• Subscribe to marketing communications
• Interact with our website

We may also collect technical data automatically through cookies and analytics tools.

How We Use Your Information

We use your personal information to:

• Process bookings and purchases
• Provide customer support
• Communicate regarding appointments or enquiries
• Improve our website and services
• Comply with legal and regulatory obligations
• Send marketing communications (where you have consented)

Our lawful bases for processing under UK GDPR include:

• Performance of a contract
• Legitimate interests
• Legal obligation
• Consent (for marketing communications)

Website Hosting

Our website is hosted on the Wix.com platform. Wix provides the online infrastructure that enables us to present our services and products.

Your data may be stored through Wix’s secure servers and databases. Wix maintains appropriate technical and organisational security measures.

Payments

Online payments are processed via secure third-party payment gateways (such as Wix Payments or Square). These providers are PCI-DSS compliant and handle payment information securely.

We do not directly store full card details on our servers.

Marketing Communications

If you have opted in to receive marketing communications, we may contact you by email or SMS. You can withdraw consent at any time by contacting us or using the unsubscribe link provided.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Meet legal or accounting obligations

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permissible)
• Restrict or object to processing
• Withdraw consent for marketing
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Strannigan Ltd T/A Valhalla Studio
Email: info@valhallastudio.co.uk